Versand
Welcome to the DACHLUX fashion Shipping Policy. We take pride in our unique style and customer service, which includes how we deliver our products from our club directly to you.
Processing Time: Since all orders are custom-made, processing times may vary. Generally, orders are processed within 3-7 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days for transit. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur.
Domestic Shipping:
- Standard Shipping: 5-7 business days
International Shipping: We offer international shipping to most countries. Shipping charges for international orders will be calculated and displayed at checkout.
- International Standard: 10-20 business days
Please note that delivery times are estimates and do not account for possible delays caused by customs clearance or other unforeseen factors.
Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes: DACHLUX is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages: DACHLUX is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Returns Policy: Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Thank you for shopping with DACHLUX!